Which of the following is the PRIMARY security concern with virtual machine escape? A. Cross-site scripting B. Compromising the hypervisor C. Overutilization of resources D. Rogue virtual machines installed on the hypervisor Answer: B

A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT? A. Try to set as many pins as possible. B. Install an adaptor to create a universal socket. C. Verify the socket type and manufacturer. D. Find a compatible motherboard for the CPU. Answer: C

A technician is troubleshooting a laptop that has a blank LCD panel. The technician shines a flashlight into the LCD and sees a faint image. Which of the following BEST describes the issue? A. Defective inverter B. Incomplete video driver C. Incorrect input source D. Burned-out bulb Answer: A

A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update but the company's proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update? A. Connect to a hotspot B. Request a traffic exemption. C. Change the DNS address to 1.1.1.1 D. Update the Group Policy settings Answer: B

A software developer used client-side virtualization on a server to configure a web application. Although the application is working locally on the software developer's PC, other users on the LAN are not able to access the application. Which of the following would allow other users to access the application? A. Bridge networking B. Application virtualization C. Virtual desktop D. Site-to-site VPN Answer: A

A help desk technician has been tasked with installing an IP phone in a small office with an unmanaged switch. When connected to an RJ45 receptacle, the phone does not boot. Which of the following is the QUICKEST way to resolve this issue? A. Upgrade the Ethernet cable to the latest specification. B. Replace the phone. C. Install a PoE injector. D. Change ports on the switch. Answer: C

A technician is tasked with upgrading a laptop's RAM. Which of the following steps should the technician lake FIRST? A. Confirm that both the current and new memory are from the same brand. B. Run a diagnostic test on the current memory. C. Verify the memory requirements of the motherboard. D. Connect an electrostatic discharge strap. Answer: C

A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed? A. Inquire about possible changes. B. File a damage report. C. Requisition a new scanner. D. Attempt to clean the scanner. Answer: A

A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT? A. Visually inspect the motherboard capacitors. B. Verify all case fans are operational. C. Check that the BIOS version supports the installed CPU. D. Compare the software requirements with the installed RAM. Answer: A

Which of the following is a valid use for PaaS? A. Off-site backups B. An application development environment C. A virtual server installation and configuration model D. A web application for asset management Answer: B

An organization has some computers running macOS and some computers running Windows. The computers running macOS also need to run a piece of software that is only available on Windows. Which of the following BEST describes the solution for running Windows software on a computer running macOS? A. Operating system spoofing B. Remote software provisioning C. Indirect software implementation D. Cross-platform virtualization Answer: D

A technician is implementing a SOHO wireless solution with three access points. Which of the following actions would avoid high latency? A. Enabling and configuring a 5GHz antenna B. Configuring separate IP ranges C. Enabling multiple SSIDs D. Configuring all devices with different channels Answer: D