Integrated Offline / Online customer journey for Retail in post COVID world

Integrated Offline / Online customer journey for Retail in post COVID world

COVID 19 has created a new normal for retail. Technology will play a pivotal role here as both online and offline sales, operations and experiences will have to be managed and aligned to the new expectations and trends. Join the leaders of PwC, Microsoft and the retail industry for a discussion on “Navigating the Now”, “Planning the Comeback” and “Shaping the New Normal”. 

Highlights

• Exclusive Live webinar
• Attended by top senior selected leaders of Retail industry who would be CXO/ Director/ VP/ Head
• Representatives from Microsoft and Pwc shares their insights
• Explore action plan for integrated online & offline customer journey post covid
• Reinventing retail operating model for new expectations & trends