Connecting the Dots

To stay competitive, today’s leaders are investing millions in digital tools, agile methodologies, and lean strategies. Too often, however, those efforts produce neither the breakthrough operational processes nor the blockbuster business models companies need—at least not before their competitors introduce their own advances. The discovery-driven innovation processes companies now rely on involve an unprecedented number of choices, from big go/no-go gates that govern which ideas are pursued to countless decisions about how to conduct experiments, what data to collect, how to interpret findings, and how to act on them.