Attend and Get Certified in Microsoft Dynamics CRM

KBS Training Institute is passionate about offering responsive support to Microsoft Dynamics CRM users. Our awesome support staffs provide on-demand technical assistance with routine maintenance, technical issues and small CRM additions and changes. They are experienced, dedicated, and ready to respond quickly to customers needs.

The training sessions may be delivered online or in-person at your office or at the KBS Training Institute in USA, UK, France, Japan, Germany, Italy, UAE, New Zealand, Australia, Singapore and etc. You may opt to have the training delivered as it was designed or select individual courses to build training. With classes no larger than 20 students, group learning provides the unique opportunity to compare notes with other organizations. Laptops and course material are provided for students.

With a focus on the business use of Microsoft Dynamics CRM, this covers the entire application in detail. Using hands-on labs in training environment with fictional data, participants gain a broad overview of everything Microsoft Dynamics CRM Training can do out-of-the-box. This includes the sales, marketing, and service processes, as well as the reports and dashboards, system administrator functions, and system customizing functions.

Intermediate technical recommended. Understanding of data and relational databases helpful. Since the CRM course is focused on the application and not on processes, this training is not recommended for end-users, but rather is more appropriate for those who will be customizing or supporting the application.

CRM Overview and Navigation

Sales, Marketing, Service, and Service Scheduling

Advanced Find, Charts, Dashboards, and Report Wizard

Users, Teams, Security Roles, and Security Structure

Data Management and Duplication Detection

Processes: Workflows, Dialogs, and Process Flows

Configuration: Forms, Fields, System Views and Charts

This CRM Dynamics course provides the essentials skills for all users of Microsoft Dynamics CRM; all of the content is relevant throughout the system.

 Navigating the system

Key Data Entities

Searching for Records

Working with Records

Personal Views

Introduction to Charts

Activity Management

Outlook Integration

Designed specifically for sales staff this course covers the areas of:

Working with Leads

Telesales / Lead Qualification

Working with Opportunities

Creating Quotes / Adding Products

Goals & Metrics

Address

Mythrivanam, Ameerpet

Hyderabad 500072

Mobile: +91-9848677004

Mail ID: info@kbstraining.com / kbstraininghyd@gmail.com

Course Site: https://www.kbstraining.com/microsoft-dynamics/microsoft-dynamics-crm.html

Home Page: https://www.kbstraining.com/