Program Details
- Participants to learn about the latest advances in TQM methods and their application in diverse businesses for gaining a competitive advantage with effective utilization of TQM principles & Methods cutting across various functions in the entire value chain providing distinctive/attractive value to the customer while achieving accelerated business results.
- Recommend cross-functional team of adaptive managers and engineers at senior and middle management level under the leadership of one of the top executives to attend for the most impact. Participants will be issued an attendance certificate duly signed by Dr. Noriaki Kano at the end of each phase.
- The program is designed on the basis of the development of theory and concepts by Dr. Noriaki Kano (KQRO) and its application in various organizations in multiple countries thereby developing advanced methods duly proven over time through the collaborative effort of KQRO and participating organizations in joint research projects. Dr. Kano will share the advanced concepts and methods with examples from various organizations that participated in this research.
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Phase 1
- Online workshop of 3 days duration.
- Online sessions by: Dr. Kano, Mr. Mehta and Mr. Anil
- Phase 1 Training during February 17-19, 2022
Phase 2
- Participants who have already attended the Phase 1 Training during February 17-19, 2022, or in earlier batches can attend the Phase II workshop only which is scheduled for February 26, 2022.