Benefits Management Versus Value Realization: are you doing enough?

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Topic : Benefits management versus value realization: are you doing enough?

This session will provide attendees with an insight into what benefits management is and will then go on to discuss the various ways that benefits can be identified, managed, and realized. The presentation also considers how benefits management compares and links with value creation and value realization.

Speaker: 

Maria Sansom Business Development Specialist, BT, UK

A highly experienced and enthusiastic individual with over 7 years’ service management experience in the IT sector. Experienced in seeking and adopting best practice and implementing improvements within multiple teams across a wide range of locations. A member of BCS The Chartered Institute for IT and itSMF UK. Certified ITIL Strategic Leader and Managing Professional and holder of certificates for DevOps, Agile and CMMI. With experience delivering Service Management training to individuals new into the industry both internally to BT and in partnership with itSMF UK.